Paying an account? Use the payment link in the notice or message from your agency. This page is for agencies evaluating software.

Consumer Portal

Let consumers pay on their own schedule.

The DAKCS Consumer Portal gives consumers 24/7 access to make payments, check balances, set up payment plans, and submit disputes from any device. Every action ties back to the account in Beyond ARM.

In a demo, we cover

What consumers see, from sign-in to payment
How payments, plans, and disputes reach your team in Beyond ARM
How DCS messages send consumers to the portal

See the portal in a demo

Thank you! Your submission has been received! Click here to book a meeting now: https://calendar.app.google/6RtD2QRePKPXJRAw5

Oops! Something went wrong while submitting the form.

For consumers

What consumers can do in the portal

The portal is built for phones first and works any hour of the day, so consumers can take care of routine tasks without waiting for an agent.

Make a payment

Pay in full or make a partial payment on their own time.

Set up a payment plan

Enroll in an installment plan using the options your agency offers.

See balances and history

Check the current balance and past payments with real-time account visibility.

Submit a dispute

File a dispute online, where it reaches your team for review in Beyond ARM.

For your agency

How it fits your operation

Tied to Beyond ARM

Payments, plans, and disputes land on the account, so collectors and managers see the same picture the consumer does.

Digital disclosures and notices

Deliver digital disclosures and validation notices through the portal as part of your workflow.

Works with DCS

DAKCS Communication Service texts and emails can send consumers straight to the portal to pay or set up a plan.

Looking for client access?

The Consumer Portal is for the people whose accounts you collect. For your agency's clients, see the Client Portal.

Part of the Beyond ARM platform

The Consumer Portal is one of the tools that connect to Beyond ARM. Comparing platforms? Start with the ARM evaluation checklist.

Book a workflow demo

Trusted by hundreds of agencies

Pacific Credit ServicesOnline Information ServicesFox Collection CenterKCIDCI Credit ServicesParamount Collection ServicesCollection Center Inc.Debt Recovery Solutions LLC

From the floor

“Absolutely tremendous. They have helped us to grow and to innovate.”

Robert Rossi

Rossi Law Offices