DAKCS Collect AI

AI built specifically for collections work.

AI-powered tools built to automate tasks, surface insights, and drive better collection outcomes. Assign accounts from Beyond ARM into DAKCS Collect AI, and your team runs the whole collection cycle from one AI-powered interface.

Three pillars. One AI-powered platform.

DAKCS Collect AI, from campaign to conversation to insight.

Outbound and inbound

AI Collector

AI-powered outbound and inbound collection management. Campaigns run themselves, and replies get drafted for your team's approval.

  • AI campaign management
  • Text and email AI replies
  • AI inbound dialer
See AI Collector on your portfolio →
Chat interface

AI Assistant

A chat interface for portfolio questions and account actions. Ask about finance, collections, operations, and risk. Direct the AI to evaluate accounts and update data.

  • Answers plain-language portfolio questions
  • Evaluates accounts and updates data on your command
  • Asks before creating or editing anything
See AI Assistant on your portfolio →
In the DAKCS ecosystem

Integrated with Beyond ARM

Assign accounts from Beyond ARM into DAKCS Collect AI. Actions flow back to your platform of record automatically, with a full audit trail on everything the AI does.

  • Assign accounts directly from Beyond ARM
  • Evolved from DAKCS Communication Service
  • Full audit trail on every AI action
Explore Beyond ARM →

How DAKCS thinks about AI

AI that works the way your team already does.

Templates and rules stay in charge.

DAKCS Collect AI uses the response templates your team writes and approves. Nothing generates on the fly. Nothing speaks for your agency unless you wrote it.

No PII sent to the model.

The AI Assistant works on aggregates. The AI Collector classifies intent without sharing consumer identifiers. Your data stays inside your systems.

Built for collections operators.

DAKCS Collect AI was built around how collections teams actually work, from compliance rules to portfolio segmentation. Designed by collections people for collections work.

What AI does in the workflow

From message to outcome.

01

Trigger

A consumer reply arrives, a campaign runs, or a manager asks the AI Assistant a portfolio question.

02

AI classifies

The AI Collector classifies intent on inbound messages. The AI Assistant translates a plain-language question into a structured data query.

03

Template, action, or answer

An approved template sends the response. Or the AI Assistant returns the answer and takes any actions you authorize.

04

Outcome

Payment collected, dispute logged, or data updated. All under your existing rules and audit trail.

See DAKCS Collect AI working on your portfolio.

Walk through DAKCS Collect AI with your team's actual data and message volume. No slide decks.